Terms of service
Plain-language terms for orders, delivery and pickup.
Ordering
Orders are placed and paid in our online store; frozen tamales are ordered through the form on the frozen tamales page. Next day orders must be received and confirmed by us before noon the previous day. Only confirmed orders will be delivered as requested. Prices on this website are shown for planning; the amount you pay is the one shown at checkout, where delivery fees are also shown. The headcount calculator gives an estimate, not a price.
Orders and changes
If you need to change an order, call or text (469) 888-8398 as early as you can. Changes after cooking begins may not be possible, and we will always tell you honestly what can still be done.
Delivery
We deliver to the address you give when you order. Please give us accurate access details (gate codes, loading areas, a contact on site). For pickup, the address and pickup time come with your order confirmation. After hand-over or pickup, safe holding and serving are the customer’s responsibility.
Allergens and dietary information
Our tamales are made with gluten-free corn masa. Our kitchen is not a certified gluten-free or allergen-free facility. Tell us about allergies and dietary needs when you order so we can take appropriate care; we cannot guarantee the absence of any allergen.
Cancellations
To cancel an order, call or text (469) 888-8398 as early as you can.
Payment
Orders in our online store are paid online when you place them. For frozen tamales, the total is shown on the order form.
Website
Content on this website is provided for information and may change without notice. Photographs show our own food; portions and presentation vary by order. Links to third-party sites (our Square online store, Google) are provided for convenience and are governed by those sites’ terms.
Contact
Maggie’s Tamales & Catering, Plano, TX (commercial kitchen). Phone (469) 888-8398.